“All-round service” for our cross-country skiers

12. December 2017

Winter has arrived in the Olympiaregion Seefeld. The trails are groomed and the athletes’ eyes are lit. It is a pleasure to watch the hustle and bustle between the many new trails. And for the start of the season, we wanted to offer a very special service: in future, 6 new employees will look after all guests and locals, who will make their rounds on our trails.

What does “all-round service” mean?

From now on, specially trained contact persons will be available to the cross-country ski users directly at the cross-country ski run. Every day during the official opening hours, three employees use modern equipment in constantly changing positions. The control of the tickets and the day ticket sales are – for the first time – on all of the almost 250 km of trails. At the same time, we give you all sorts of information, provide hot tea when needed, or even do minor on-site repairs. In the future, the control of signposting or the protection of danger spots will fall within the scope of these employees as well as the direct cooperation with the team of crawler drivers or the information offices. The service team can provide information on open or closed trails, where you can find your next restaurant or where to use public transport.

Quick help in times of need –
a consistent rescue system on all trails

Each of the six new employees was specially trained for emergency use on the trail. Two factors play an important role in an accident in the snow: The help must be given as quickly as possible and also of high quality. The injured athlete cools particularly fast in winter. The constant commitment of the cross-country skiing team during public cross-country skiing ensures a rapid arrival at the scene of the accident. In order not to exceed a maximum time frame of 20 minutes, even in the most remote sections of the trail, the tourism association works closely with the Austrian Mountain Rescue Service.

Cooperation with the Rescue Coordination Center
of the State of Tyrol and the ÖAMTC Air Rescue

Already during the preparatory work for this winter, the conversion to a new track signage took place in the Olympiaregion Seefeld. In addition, each individual board and other special points in the terrain were specially measured. The exact positions of more than 1,200 points along the network of trails could be transferred directly to the operational control system of the Rescue Coordination Center of the State of Tyrol. This ensures the most accurate location of the position in an emergency or accident on the trail.

In order to transport patients even faster and more gently, there is a special cooperation with the ÖAMTC air rescue. For example, the data of the control center can be transmitted directly to the cockpit of the Christophorus emergency ambulances and all other operators. Our rescue team also uses the identical material for patient positioning that is also available in the “Yellow Angels”.

Optimal training as the basis for optimal service

A good education is the indispensable basis for a good team. All areas that go into working on the trail had to be taken into account. This included units of psychology and education, the training program, as well as the practice-related first aid in cross-country accidents. Not only the cooperation with the rescue center and the emergency helicopter were particularly important topics, but also the use of the digital radio, the knowledge about trail signage, FIS rules or the best possible local knowledge.

Photos: Olympiaregion Seefeld

Further Links:

Cross-country skiing in the Olympiaregion Seefeld

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